Shipping policy
Shipment
We ship your order within 1-3 working days. You receive an automatic e-mail with a code to track your order.
Returns
Our return policy lasts 14 days only if under the condition that the item is faulty or defected. If 14 days have gone by since receiving your goods, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it.
There are certain situations where refunds or exchanges will not be granted:
- Any item not returned safely in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 14 days after return email confirmation.